Shipping & Returns

 

Welcome

Welcome to Ellison's Organics, LLC. Here you will find everything you need for your manicures and nail art designs, including 3-free and 5-free nail polish; stamping plates from Uber Chic, Dixie, Lina; colored and clear stampers and more. 

 

Payment

Payment is due immediately upon purchase. PayPal and credit cards are accepted directly through this website. 

If you need to cancel an order, please contact me as soon as possible and if it hasn't been made I will cancel it for you. Please note that custom orders are not able to be cancelled.

Privacy Policy

Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared.

 

Pre-Orders 

All orders containing pre-ordered items will be held until the pre-ordered items are in stock. If you would like to receive your in-stock items sooner, please place a separate order for the in-stock items.

 

Shipping

I will ship all ready-made items within three business days after payment is received - usually sooner. Made-to-order items will ship within 5 days of payment unless otherwise specified - again, usually much sooner.


International shipping is available! Please contact me if you don't see it offered for a product you are interested in purchasing. Please note that the full value of the products will be declared on all customs forms. If any additional customs fees are added, these are the sole responsibility of the buyer. 

I do not provide refunds if your item is lost in the mail or misdelivered by USPS or any other carrier, or stopped at customs, so please keep that in mind before you order and be aware of your country's customs/import policies.

 

Refunds and Exchanges

Due to the personal nature of nail polish we do not accept returns. However, if you have a concern with a product you have ordered, please contact me and I will do my best to resolve any situation to your satisfaction.

International Purchasers Only: Under the EU’s previous distance-selling laws, buyers had the right to return certain products within seven days for any reason. The new regulations expand the return window to 14 days after receipt of the goods. Within that time frame, buyers can change their minds and return products without providing a reason. This rule does NOT apply to custom-made products. Buyers bear the shipping cost related to returning goods. Shipping costs will not be refunded. 

 

Additional Policies and FAQs

If you are interested in a bulk and/or custom order, please contact me! I am happy to work with you to provide products to make your wedding, birthday party or other special event memorable, and I am happy to work with you to stock your shop.

FAQs:
Q.Are your nail lacquers organic?
A. My nail lacquers are ALL 3-free, which means they do not contain harmful formaldehyde, toluene, or DBP. My matte lacquers are 5-free, and do not contain formaldehyde, toluene, DBP, formaldehyde resin or camphor.

Additionally, many of Ellison's Organics' lacquers are colored with natural micas, pigments and oxides and most are VEGAN. Since my lacquers are nail polish they do still contain chemicals, and therefore they can not be labeled as organic. 



Q: Why should I buy from you?
A: When you purchase from Ellison's Organics you are protecting yourself, your family and your friends from harsh chemicals and additives that are predominant in the mass market today. Every product is made by hand, by me, in small batches, ensuring the highest quality control. I do this because it is a passion to make high quality natural and organic products available to everyone. 

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